← RingCentral Ideas

Settings and activity

85 results found

  1. Recover all Details for Deleted User

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Angela commented  · 

    Is there a way to restore a deleted user account?I would like to have the option from the Admin Portal to retrieve any of the messages of a deleted user

  2. Ability to forward to an external voicemail when nobody answers the call queue

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  3. Ability of the system to include IVR when adding a custom rule based on called number

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  4. Add the ability to create shortcodes to transfer a RingCentral call to a non-RC numbers

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  5. Add a feature that can copy user settings

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  6. Ability to sync contact even when logged in to different machines

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Angela shared this idea  · 

  7. Ability to add missed call option in the Live Reports

    1 vote
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Angela shared this idea  · 

  8. Ability of the admin to disable voicemail pin of a specific user

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  9. Feature to enable the video recording function for certain users

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  10. Ability to delete numbe from forwarded call settings

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela shared this idea  · 

  11. Disable/Enable 2 Factor Authentication on certain users

    20 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Angela commented  · 

    MABC Admin
    Email: rco@mabc.com
    Ricoh
    (571) 622-3583
    CB# 8042376537 I have a question about MFA. The customer wants to have system-wide MFA allowed but we need it turned off for our super admin account. Is there a role that can be set for the other users to have the option taken from them to turn it off while giving us the ability to turn it off?

  12. Reset Password Option for by one push button

    2 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela commented  · 

    Rob Frood
    Email: rfrood@trafficpenaltytribunal.gov.uk
    01625 445550
    Is there a way for us to reset all the passwords?There's no way in the Admin Portal to change passwords centrally

  13. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  14. Sync Desktop Contacts with Cell Phone App Contacts

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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  15. Closed caption in Phone app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Call should be disconnected right away if the caller does not say anything nor press # key from the User's Screen caller greetings

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Add Public Holidays into the Call Queue Schedule

    59 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  18. To merge the operator and recipient

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. The Ability to Forward Limited Extensions

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to align site name with pre-defined Cost centre in Admin portal

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Angela commented  · 

    Ability to edit pre-defined roles from the admin portal

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