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Angela
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Want to have the option for the call recording to be continued even if they transferred the call to an external number
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9 votesAngela
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401 votesAngela
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1 voteAngela
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1 voteAngela
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657780051 UID: Thanks Angela, now I'm noticing this issue has been ongoing since 2016, and it seems the recommended course is going to the ideas forum and writing there. But that's a bit discouraging given others have been voicing this concern for 8 years and it hasn't been addressed. It's really disappointing because our company was told that Ring Central would help with some of these issues, that when our team is 'busy' or 'do not disturb' we wouldn't be disturbed with phone calls - thus our major reason for switching. Was it an intentional lie? Or do you have a sense of when the issue might be addressed?