Settings and activity

206 results found

1. Can't join audio without microphone

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Nov 8, 2023

2. Get Api Access

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Dec 18, 2023

3. Analytics

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   0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Dec 18, 2023

4. Additional guest in conference call

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Dec 29, 2023

5. Option to auto-update app in admin portal/access

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jan 23, 2024

6. Disable Direct calls

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Jan 26, 2024

7. Detailed monitoring of Polycom phones

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   0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Feb 7, 2024

8. Having our meeting invites show a Mexico call in number

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Feb 7, 2024

9. Restricting Caller ID options

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Jenny shared this idea  ·  Feb 16, 2024

10. Users' name appears twice on Presence keys

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jenny shared this idea  ·  Feb 20, 2024

11. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. I am looking for a transcript of the messages within the internal direct messaging application

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Option to Restore Deleted users with their call history

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jenny supported this idea  ·  Apr 11, 2024

15. Restore deleted user

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. See Pending Callers in Queue

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. pass the original did on call transfer

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Send and receive secured fax

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Shared Fax on different credentials

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Survey option after phone call has ended

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jenny commented  ·  Jul 6, 2023  ·  Edit…  ·  Delete…

    We want to create 3 question short survey after the call for IT service desk numbers. The users should have choice to opt in or out at the beginning of the call.

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