← RingCentral Ideas

Settings and activity

213 results found

  1. Digital line available for other ext as outbound caller ID

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny commented  · 

    Customer is asking for an option to use an assigned number/DID as a caller ID of other userIs it possible to allow User1 to have their Outbound Caller ID show as from User2?I have a user that I'd like to allow to other user's to dial from their desk phone and/or mobile app showing the number as their outbound caller ID.

  2. Option to still leave VM after forwarding call to call queue

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  3. Increase Data Retention of Analytics

    29 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny shared this idea  · 

  4. Easily add Contact Center numbers and RingCentral IVR extensions to the company directory

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny commented  · 

    We have several IVRs that would like to put their numbers into our RingCentral directory.

  5. Fax Usage By Line

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  6. SMS logs | Check Group SMS

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  7. Multiple devices management

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny shared this idea  · 

  8. RingCentral Desktop App Answer Calls Without Microphone

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny commented  · 

    We've recently switched everyone at our company from RC Meetings to RC Video. We're finding that we can no longer connect to the audio of a meeting without a microphone attached to the computer. It will block the user from connecting to the audio without a microphone.

  9. Get Api Access

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  10. Analytics

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny shared this idea  · 

  11. Additional guest in conference call

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny shared this idea  · 

  12. Option to auto-update app in admin portal/access

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny shared this idea  · 

  13. Disable Direct calls

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  14. Detailed monitoring of Polycom phones

    1 vote
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jenny shared this idea  · 

  15. Having our meeting invites show a Mexico call in number

    1 vote
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny shared this idea  · 

  16. Restricting Caller ID options

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  17. Users' name appears twice on Presence keys

    2 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  18. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. I am looking for a transcript of the messages within the internal direct messaging application

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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