Settings and activity

204 results found

1. Change Voicemail PIN

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig commented  ·  Apr 18, 2026  ·  Edit…  ·  Delete…

   Just so next time I'm looking at enhancement requests for deskphones I'll remember - it looks like this has been implemented. Log into your voicemail, enter your PIN, choose 2 for Account Administration and then 3 for Change PIN

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2. voicemail playback speed

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Apr 18, 2026

3. Checking the IP address associated with the IP Phone under the Admin Portal

   44 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig commented  ·  Apr 10, 2026  ·  Edit…  ·  Delete…

   This would be a big timesaver and great troubleshooting tool. The Phone System / Phones and Devices / User Phones / (device) page should show the last IP address the phone registered under and at what time. It already shows whether the device is online and the ERL, so it already knows the IP address, the page just needs to show it. This should apply to Phones & Devices \ Common Area Phones and any other appropriate area as well.

   It would also be helpful to have a device report that shows the last-registered IP address of the device. The Edit Device Configuration / Download Template function does not include the IP address and there doesn't seem to be any device reporting in Analytics.

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   Craig supported this idea  ·  Apr 10, 2026

4. Allow placing outbound calls using a hot desk phone without logging in

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Apr 10, 2026

5. Consolidated EoL Device Report

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Mar 18, 2026

6. Automatically log the RingCX agent out after they stay idle for a certain period of time

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   Under Review  ·  4 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Mar 18, 2026

7. Bulk log out agents from all queues (real-time dashboard control)

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   Craig supported this idea  ·  Mar 18, 2026

8. Automatic Queue Log Out After Configurable Inactivity / Time Threshold

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   Craig supported this idea  ·  Mar 18, 2026

9. Transfer RingCX Call Via RingEX HUD

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Mar 13, 2026

10. From Mobile App - Subject line and subject summary needs to pull through onto Outlook/Gmail when sending AI summary notes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

11. Feature Request: Admin Email Notifications for "Report Issue" Submissions

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

12. Tenant-wide option to disable all activation and account notification emails

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

13. RingCentral app for Windows to start in "Compact Mode"

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    Craig supported this idea  ·  Mar 13, 2026

14. Ability to upload Ring Central logs when creating cases

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

15. Audit Trail Logging for Site‑Level Caller ID Changes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

16. Add PO Field to Admin portal for purchases made via portal

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    Craig supported this idea  ·  Mar 13, 2026

17. Holiday Template

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Mar 13, 2026

18. Add functionality to the admin portal to allow extraction of a report or data for blocked numbers for all users and sites.

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Feb 23, 2026

19. have the ability to manually set the update reboot schedule or specify the number of phones that reboot automatically for Polycom VVX450

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Feb 23, 2026

20. Include All Phones on the Licenses and Inventory Report

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Feb 23, 2026