Settings and activity

167 results found

1. Ability to assign user extensions on Key template under Key Layout

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Dec 30, 2025

2. Fast Forward/Rewind controls on voicemail via deskphones

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Nov 19, 2025

3. Allowing warm transfers from Ring Central desktop to the Contact Center

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   38 votes

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   New  ·  2 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 24, 2025

4. Device status visibility and filtering improvements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 21, 2025

5. Export List of Phone Devices

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 21, 2025

6. Reputation Management Integration

   3 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 21, 2025

7. Analytics that allows admin to audit user's endpoint device.

   7 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 21, 2025

8. Reputation Management support for phone numbers being flagged as Spam.

   49 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Craig supported this idea  ·  Oct 21, 2025

9. Admin portal template for changing email address domain

   2 votes

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   Craig supported this idea  ·  Oct 20, 2025

10. Recurring Holidays

    2 votes

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    Craig supported this idea  ·  Oct 20, 2025

11. Sign out option on the app for Message-only extension

    3 votes

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    Craig supported this idea  ·  Oct 20, 2025

12. performance reports

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Oct 20, 2025

13. Option to Completely Disable iOS Contact Integration

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Oct 20, 2025

14. Fixed Dial pad after answering a call

    2 votes

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    Craig supported this idea  ·  Oct 20, 2025

15. Service Web Customer Portal

    2 votes

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    Craig supported this idea  ·  Oct 20, 2025

16. Show body of fax in email fax transmission result

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Oct 20, 2025

17. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    318 votes

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    Planned  ·  100 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Oct 20, 2025

18. Capability to check which users are using the main company number as their caller ID—viewed as a group or list

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Craig commented  ·  Oct 20, 2025  ·  Edit…  ·  Delete…

    This should be a basic reporting function within the platform. It doesn't even show in the Download User List report and doesn't seem to exist anywhere else. We should be able to report on any field within the user profiles.

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    Craig supported this idea  ·  Oct 20, 2025

19. Limit the fax feature and outbound calling of other numbers that is assign in 1 extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Craig supported this idea  ·  Sep 25, 2025

20. Hotdesk Log

    4 votes

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    Craig supported this idea  ·  Sep 25, 2025