Settings and activity
27 results found
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16 votes
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8 votes
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49 votes
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2 votes
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154 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This feature is currently in open beta and available for all!
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344 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedUpdated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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3 votes
An error occurred while saving the comment Sharon commentedThe customer wanted to forward a voicemail to an external phone number without receiving the call to it.
Joy wanted to make the main number her Default Text ID. Every time she tried to send a text to a new number, it defaults to her Digital Line.