Settings and activity

17 results found

1. "Agent State by Interval"

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Nov 20, 2024

2. RingCentral PULSE

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   Mark Joseph shared this idea  ·  Nov 18, 2024

3. phones to switch to secondary ISP

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   Mark Joseph shared this idea  ·  Aug 1, 2024

4. Spoke to customer

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Feb 16, 2024

5. RingCentral Video Easy navigation for non English speaking customer.

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  May 10, 2022

6. Custom Rule should not affect call queue member's current status

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Jun 17, 2022

7. hide participant icon/name while recording in RCV.

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Jun 27, 2022

8. ENGAGE VOICE predictive dialer

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Mar 14, 2023

9. To be able to receive fax on extension when VOICEMAIL is disabeld

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Joseph shared this idea  ·  Mar 14, 2023

10. TRANSFER FROM CXONE TO RINGCENTRAL SHOULD SHOW THE TRANSFERRING SKILL

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Joseph shared this idea  ·  Jun 26, 2023

11. to be able to transfer call from user assigned in call handling and forwarding of another user

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Mark Joseph shared this idea  ·  Nov 20, 2023

12. ABility to send shortened link in SMS

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Joseph shared this idea  ·  Dec 8, 2023

13. SIP Settings for analog device used for doors and security aside from manuall provisionin strin

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Mark Joseph shared this idea  ·  Feb 16, 2024

14. Delete RCV Transcript

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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    Mark Joseph shared this idea  ·  Feb 16, 2024

15. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. Caller ID name should be visible for Toll Free

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    Future Consideration  ·  22 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Separate the Call Forwarding & Voicemail

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Joseph commented  ·  Dec 2, 2021  ·  Edit…  ·  Delete…

    FIrmware version UI: 21.4.0, DB: 21.4.0.2Custom ROLE has the oprion to enable MESSAGES and notification and Call handling and forwardingon the new UIDWe need to enable CALL FORWARDING to have access to voicemail greeting settings.We need users to have restrictions on accessing their CALL HANDLING BEHAVIOR but still have the ability to set their custom voicemail greeting

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