← RingCentral Ideas

Settings and activity

9 results found

  1. Add The Ability To Send An Email For Answered Calls

    21 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    DANTE JR. supported this idea  · 

  2. Notifications from the service web or app that deleting more than 50 contacts are not allowed.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    DANTE JR. shared this idea  · 

  3. How to see user session locations, active apps.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    DANTE JR. shared this idea  · 

  4. SMS messaging from a generic 5-digit number - For survey purposes

    4 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    This is possible using Enhanced Business SMS using the Shared Inbox feature. You might also look to Workflow Builder to help - as automations can be used to send SMS from other phone numbers (it requires some reading of the documentation though).

    DANTE JR. shared this idea  · 

  5. Default greetings, hold and recording notification music

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    DANTE JR. shared this idea  · 

  6. To be able to Sign-out all agents in BULK

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. email notification of who answers phone in real time

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Analytics regarding Text Messaging/SMS

    238 votes
    Future Consideration  ·  30 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  9. To have filter option to manage internal and external calls to a different call handling settings.

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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