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30 results found

  1. The customer would like to use a third-party number as their primary number to receive faxes and will allow them to forward the messages to

    1 vote

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    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Arnaldo shared this idea  · 

  2. generate the refused calls from the user from the call queue should not be counted multiple times and should be the same as to the call queu

    3 votes

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    1 comment  ·  Analytics & Reporting  ·  Admin →
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    Arnaldo commented  · 

    It is important to have a report that will show wherein it will generate the refused calls from the user from the call queue should not be counted multiple times and should be the same as to the call queue.

    Arnaldo shared this idea  · 

  3. Customer would like to know if they can delete multiple custom rules at a time

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  4. Auto Log Off an Agent feature

    1 vote

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    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  5. The customer would like to add the number of external calls for users and call queue from the dashboard.

    1 vote

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    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  6. Option to choose a different number for the outbound fax.

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  7. Customer is requesting to have a report that will show the logs that records the actual key press.

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  8. To be able to see and listen to other users' call recording as a Super Admin extension on the mobile app

    9 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Ability to Add Holidays in Pulse Contact Center

    6 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  10. Ability to Update/Edit Scheduled Meeting within a Week or Month via RingCentral App

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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