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Settings and activity

41 results found

  1. Logs that will show why the agents were logged out from the RingCX portal

    3 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Arnaldo shared this idea  · 

  2. unique caller ID for each specific company and visibility on the caller's number

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  3. Disable the ability of the user to download the call recording

    10 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Arnaldo supported this idea  · 

  4. outbound caller ID for 911 calls handled

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Arnaldo shared this idea  · 

  5. Route specific caller to agent in RingCX

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Arnaldo shared this idea  · 

  6. Option to choose the caller ID Name when making an outbound call using RingCX

    1 vote

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Arnaldo shared this idea  · 

  7. The customer is requesting to go about split-tunneling the Ring Central application.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Arnaldo shared this idea  · 

  8. SAREVILE M99+ Headset Compatibility with RingCentral App

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo supported this idea  · 

  9. Function that would show idle time on the HUD screen for a regular RingCX user

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Arnaldo shared this idea  · 

  10. The customer would like to have a way to monitor hardware (both the Polycom OBi302 and Cisco ATA191) by way of an API or SNMP.

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Arnaldo shared this idea  · 

  11. Mobile app as endpoint of RingCX

    6 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Arnaldo supported this idea  · 

  12. Filter out a specific skill in the custom reports and do it in multiple reports at the same time

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  13. Limited extension that allows outbound from the phone but disallows external calls to come in unless its coming from an internal extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  14. The customer would like to personalize signatures individually for users using their MRC email

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Arnaldo commented  · 

    The customer would like to personalize signatures individually for users using their MRC email.

    Arnaldo shared this idea  · 

  15. The customer would like to have the RingCentral archiver be used on the contact center account.

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  16. Increase Number on a Campaign

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Arnaldo supported this idea  · 

  17. Toll Free number as Caller ID in Japan

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo supported this idea  · 

  18. Update the locked user access email being sent to Super Admin

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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  19. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  20. Setup a phone's caller ID to display the direct number while making calls and receiving calls internally and then displaying the company num

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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