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Settings and activity

59 results found

  1. Would like to know how they can check how accurate the call quality metrics

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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    Arnaldo shared this idea  · 

  2. List of users who haven't updated their meeting link to work with video

    1 vote

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    New  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Admin →
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  3. add an "N/A" (Not Applicable) option in Ringsense, when AI grades a calls

    7 votes

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Admin →
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    Arnaldo supported this idea  · 

  4. Third party number stop sending SMS to all RingCentral number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Arnaldo shared this idea  · 

  5. Make MVP chat logs easier to read

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Arnaldo supported this idea  · 
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    Arnaldo commented  · 

    Customer requesting for the chat messages to be saved as CSV file.

  6. Transfer Call to Voicemail

    3 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Arnaldo shared this idea  · 

  7. AI notes that supports multiple language

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo shared this idea  · 

  8. SIP address for individual phone number.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo shared this idea  · 

  9. Assign a phone number automatically to a user.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  10. Checking the voicemail remotely.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  11. Have more than one number routed to the same DID.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  12. Disable the "send the call to voicemail" feature in the RingCentral app.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Arnaldo shared this idea  · 

  13. Option to navigate to Apps and install apps

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Arnaldo shared this idea  · 

  14. Feature Request: Call Queue Configuration Export

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Receive SMS in RingCX

    1 vote

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  16. Ability to receive SMS in RingCX

    1 vote

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  17. Feature Request – Persistent RingCX Session Across Page Reloads and Tabs

    8 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Arnaldo supported this idea  · 

  18. Process of transferring the call in RingCX.

    1 vote

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  19. Sending fax messages in RingCX

    12 votes

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    New  ·  2 comments  ·  RingCX » Digital experience  ·  Admin →
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    Arnaldo shared this idea  · 

  20. cust mentioned that they would like a fix wherein it will update the hotkeys for all the desk phones without doing it for each phone

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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