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29 results found

  1. Limited extension that allows outbound from the phone but disallows external calls to come in unless its coming from an internal extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  2. The customer would like to personalize signatures individually for users using their MRC email

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Arnaldo commented  · 

    The customer would like to personalize signatures individually for users using their MRC email.

    Arnaldo shared this idea  · 

  3. The customer would like to have the RingCentral archiver be used on the contact center account.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Arnaldo shared this idea  · 

  4. Increase Number on a Campaign

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Arnaldo supported this idea  · 

  5. Toll Free number as Caller ID in Japan

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo supported this idea  · 

  6. Update the locked user access email being sent to Super Admin

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Arnaldo supported this idea  · 

  7. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  8. Setup a phone's caller ID to display the direct number while making calls and receiving calls internally and then displaying the company num

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo shared this idea  · 

  9. retrieve the settings if the user was deleted accidentally.

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Arnaldo supported this idea  · 

  10. Presence sync bidirectional visual delay

    23 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Arnaldo supported this idea  · 

  11. Feature Request: Super Admin Self-Service Contact Center Routing Change

    15 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Arnaldo supported this idea  · 

  12. Record calls even if the ACD is off or the customer forgot to enable the on demand call recording

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  13. Set multiple numbers in external call forwarding

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo supported this idea  · 

  14. Customer would like to have their nick name as caller ID instead of Full Name (internal calls)

    2 votes

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    0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Arnaldo shared this idea  · 

  15. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    34 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Arnaldo supported this idea  · 

  16. The customer would like to have a 5 digit number where they can send a message: sample format: "Text CATARACT to XXXXX

    1 vote

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Arnaldo shared this idea  · 

  17. The customer would like to disable his own visibility on the HUD

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Arnaldo shared this idea  · 

  18. Auto-Answer Calls

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Arnaldo supported this idea  · 

  19. Call routing that feature that will go back to the top once it's at the bottom

    2 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Arnaldo shared this idea  · 

  20. The customer would like to use a third-party number as their primary number to receive faxes and will allow them to forward the messages to

    1 vote

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    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Arnaldo shared this idea  · 
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