Settings and activity
8 results found
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107 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Admins, learn how to set up this feature here!
An error occurred while saving the comment Loews 3rd Floor Meeting Rm supported this idea ·
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19 votes
Loews 3rd Floor Meeting Rm supported this idea ·
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18 votes
Loews 3rd Floor Meeting Rm supported this idea ·
An error occurred while saving the comment Loews 3rd Floor Meeting Rm commented
More details: We would like to create/add multiple business hours/holidays on the Admin portal. Then these created schedules be able to select in the Queues, Channels and IVR configuration for business hours or schedules.
Example: CH On Hours 8am-5pm M-F
In IVR when connecting the schedule to the next step we should be able to click the connector and select the "CH On Hours" schedule. Same for queues.Loews 3rd Floor Meeting Rm shared this idea ·
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10 votes
Loews 3rd Floor Meeting Rm supported this idea ·
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4 votes
Loews 3rd Floor Meeting Rm shared this idea ·
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63 votes
Loews 3rd Floor Meeting Rm shared this idea ·
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18 votes
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16 votes
We need this ASAP. A simple toggle in the Queue to enable multiple calls is all we need. please see image attached how Zoom does it and makes a hunt group flawless. We need this as EVERY account coming from Mitel Prem/Cloud uses this feature heavily.