Settings and activity

53 results found

1. ios could send call responses when unavailable

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Mar 22, 2024

2. Submit invites for extensions

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Feb 21, 2023

3. N11 Dialing

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Mar 30, 2023

4. Report Summary of Blocked numbers

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Jun 23, 2023

5. Engage Voice | Audit report for for Agent's who got logged off.

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   Under Review  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Aug 30, 2023

6. Do Not Call list for RingEX

   50 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck commented  ·  Sep 13, 2023  ·  Edit…  ·  Delete…

   Have the ability to have the option to create a global do-not-call list of numbers per account.

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7. Call logs with email address column

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Sep 22, 2023

8. Add Contact Center to the Uptime History Report

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Oct 12, 2023

9. Restore deleted text messages

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   Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Michael Kirck commented  ·  Nov 21, 2023  ·  Edit…  ·  Delete…

   Retrieve deleted SMS for any user

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10. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Feb 13, 2024

11. Click to dial to route to mobile app

    9 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Feb 13, 2024

12. RingCentral Call Queue Should Receive All Text Messages, Calls, Faxes, Emails, Etc.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Caller ID name should be visible for Toll Free

    156 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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