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Settings and activity

49 results found

  1. Engage Voice | Audit report for for Agent's who got logged off.

    1 vote

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Michael Kirck shared this idea  · 

  2. Do Not Call list for RingEX

    48 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck commented  · 

    Have the ability to have the option to create a global do-not-call list of numbers per account.

  3. Call logs with email address column

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  4. Add Contact Center to the Uptime History Report

    2 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Michael Kirck shared this idea  · 

  5. Restore deleted text messages

    79 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Michael Kirck commented  · 

    Retrieve deleted SMS for any user

  6. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  7. Click to dial to route to mobile app

    6 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Michael Kirck shared this idea  · 

  8. RingCentral Call Queue Should Receive All Text Messages, Calls, Faxes, Emails, Etc.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Caller ID name should be visible for Toll Free

    151 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Admin →
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