← RingCentral Ideas

Settings and activity

44 results found

  1. Report that shows user Call Recording Status & Permissions

    4 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  2. The customer wanted to transfer a RingCX call on a deskphone using the transfer button

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  3. AI follow-up emails in RingSense CX

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  4. caller ID

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  5. Feature Request: Support for Agent/AI Summaries with RC App as Agent Leg

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  6. Outbound Calls Tagged as Robocall | RingCentral

    59 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  7. Exporting Call Queue Manager's List

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  8. Automated call logs for specific users

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  9. Include HubSpot Deals Tab for RingSense for RIngCX

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  10. ringdown feature for yealink

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  11. separate call recording greeting per site

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  12. Call log permissions for managers to view only their Agent's phone calls

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  13. Download call recordings log

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  14. custom reports in engage digital

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  15. Disable emergency response location banner update

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  16. Team settings for RingCX both Voice and DIgital

    1 vote
    Needs More Information  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  17. Report for list of users who does not use RingCentral and contact center

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  18. Include Digital Teams in RingCX

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  19. Supervisor Activity report

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  20. Option to display the primary number or extension number instead of the agent's name on the desk phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 
← Previous 1 3