← RingCentral Ideas

Settings and activity

39 results found

  1. Outbound Calls Tagged as Robocall | RingCentral

    52 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  2. Exporting Call Queue Manager's List

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  3. Automated call logs for specific users

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Michael Kirck supported this idea  · 

  4. Include HubSpot Deals Tab for RingSense for RIngCX

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Michael Kirck supported this idea  · 

  5. ringdown feature for yealink

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  6. separate call recording greeting per site

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  7. Call log permissions for managers to view only their Agent's phone calls

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  8. Download call recordings log

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael Kirck supported this idea  · 

  9. custom reports in engage digital

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  10. Disable emergency response location banner update

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  11. Team settings for RingCX both Voice and DIgital

    1 vote
    Needs More Information  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  12. Report for list of users who does not use RingCentral and contact center

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  13. Include Digital Teams in RingCX

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  14. Supervisor Activity report

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  15. Option to display the primary number or extension number instead of the agent's name on the desk phone

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  16. RingCentral app access for limited extension

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Michael Kirck shared this idea  · 

  17. Stop external calling on the mobile app as an added option

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  18. Option to receive Reports with just the file name

    4 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  19. Ability to provision Cisco Unified Call Manager (CUCM) Cisco phones

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  20. RingCX ADMX template for browser group policy

    3 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 
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