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3 results found

  1. Add Public Holidays into the Call Queue Schedule

    53 votes

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    5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Damian shared this idea  · 

  2. Rotating Custom Audio for Hold and Connecting Calls

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Admin →
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