Settings and activity

58 results found

1. New user permission so they are unable to switch their Caller ID from what is set

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Super Admin Can View any Message/FAX/Voicemail

   54 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Granular permission Rules

   2 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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4. Granular Permission for Employee Unlock

   14 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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5. RC App Minimal View

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Add Controls so Admins can control who has access to what tiles in the app

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Admin user can disable the feature for users to modify call queue settings. Users should not be able to change status from available, un...

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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8. Out of office message for texts

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Option to disconnect one party in a conference call

   22 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Auto DND while computer locked

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Mute incoming call notifications while currently on a call

    564 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

12. Add queues to presence keys

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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13. Add a Search Box to Site Filter When Viewing User List

    2 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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14. Allow me to pull a list of all extensions for a site, including users, limited extensions, paging groups, call queues, IVRs, etc

    10 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Dial by Name directory by site

    28 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is available. To learn more on how to implement, refer to this Knowledge Base article: Configuring the Dial-by-Name Directory in the RingCentral Admin Portal

16. Have the option to view as another user (security profile)

    3 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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17. Export List Audio Conference Host/Participant Codes

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Set Users Status on their behalf

    64 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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