Settings and activity

64 results found

1. Non-Super Admin users can elevate themselves to a Super Admin.

   93 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nick supported this idea  ·  Sep 22, 2025

2. Ability to restrict users from changing individual user data (first name, last name, etc.) while keeping the ability to reset voicemail PIN

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Sep 22, 2025

3. Custom modification of extension permissions in Admin Portal

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Sep 22, 2025

4. View-Only Permission for Phone System Settings

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Sep 22, 2025

5. Granular User Management Permissions

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

   Absolutely need the permissions updated to allow this.

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   Nick supported this idea  ·  Jun 20, 2024

6. More Specific Roles And Permissions

   3 votes

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   Needs More Information  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

   Absolutely need this option.

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   Nick supported this idea  ·  Sep 22, 2025

7. Add Granular Read/Write/Delete Role Permissions

   20 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

   Still waiting for this feature. I need to restrict certain user settings from some admins. Such as allowing them to change the name and not the extension number.

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   Nick commented  ·  Jun 20, 2024  ·  Edit…  ·  Delete…

   Still waiting for this critical feature to be implemented.

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   Nick supported this idea  ·  Jun 20, 2024

8. More granular permissions for users

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

   Any update on this? We have admins who we need to allow changing names but disallow changing extension numbers.

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   Nick supported this idea  ·  Apr 11, 2024

9. Allow portal access to change configuration file

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Jul 7, 2025

10. Bulk import and bulk change for IVRs and groups

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Jun 5, 2025

11. User Role Permission: Access to User List only

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Jun 20, 2024

12. Role Based Access Controls for Admin Permissions

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Jun 20, 2024

13. Self Service Custom Configs (Poly)

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 25, 2024

14. To have the Department option in the Templates in the admin portal.

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    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

15. Ext search in "Add User" creation wizard

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

16. Checking the IP address associated with the IP Phone under the Admin Portal

    34 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

17. Ability to answer more than 1 call from a call queue.

    49 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

18. Be able to see the number that the caller dialed in the IVR

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

19. Adding Local Vanity number.

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024

20. Custom roles

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 11, 2024