Settings and activity

77 results found

1. Separate Directories in Multi-Site Environment

   57 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

2. Ability to have more than 25 devices in a paging only group

   59 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

3. Call Queue: Simultaneous | Add more than 50 members

   64 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

4. Send Fax to multiple extension/recipient

   87 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

5. Non-Super Admin users can elevate themselves to a Super Admin.

   95 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

6. Ability to assign dedicated fax number to multiple users

   98 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

7. Outbound Calls Tagged as Robocall | RingCentral

   117 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

8. Apply User Settings Template During Reset & Assign

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

9. CNAM Verification & Update Tool within Admin Portal

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nick supported this idea  ·  Apr 14, 2026

10. Show Toll-free minute usage in Service Web

    67 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 14, 2026

11. Option to have List of Group Users read off in an IVR menu

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 14, 2026

12. Allow administrators to remove a user’s ability to create new users while keeping User Management access enabled.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 14, 2026

13. User-Level MFA Activation for Non-SSO Users in SSO-Enabled Accounts

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 14, 2026

14. Bulk license transfer for Cost Center

    20 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Apr 14, 2026

15. Audit Trail Enhancements

    281 votes

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    73 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Nick supported this idea  ·  Apr 14, 2026

16. Ability to restrict users from changing individual user data (first name, last name, etc.) while keeping the ability to reset voicemail PIN

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Sep 22, 2025

17. Custom modification of extension permissions in Admin Portal

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Sep 22, 2025

18. View-Only Permission for Phone System Settings

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nick supported this idea  ·  Sep 22, 2025

19. Granular User Management Permissions

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

    Absolutely need the permissions updated to allow this.

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    Nick supported this idea  ·  Jun 20, 2024

20. More Specific Roles And Permissions

    4 votes

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    Needs More Information  ·  1 comment  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Nick commented  ·  Sep 22, 2025  ·  Edit…  ·  Delete…

    Absolutely need this option.

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    Nick supported this idea  ·  Sep 22, 2025