Settings and activity

64 results found

1. Ability to Schedule Text Messages

   145 votes

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   22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

2. Missed call % factoring in calls even when on DND, would like that to be taken out of consideration on Performance Reports

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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3. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

   181 votes

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Planned for November 2024!

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   Ryan Lopez commented  ·  Jun 20, 2023  ·  Edit…  ·  Delete…

   He wants to remove the option to "accept call queue calls" in the RC apps of the members of the call queue so that they don't have the option to toggle it on or off.
   -This is to prevent the Call queue member from turning off and avoiding calls.

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4. Bulk Update Voicemail Pin

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan Lopez commented  ·  Jun 8, 2023  ·  Edit…  ·  Delete…

   The customer is requesting that a feature be added to have the ability to bulk reset the voicemail pin in the admin portal.

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