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Settings and activity

26 results found

  1. 911 Alert Routing

    72 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

  2. Option to change Profile Picture to Default

    100 votes
    Future Consideration  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Set login option for agents (Admin)

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  4. Show availability/status in Company contact list.

    101 votes
    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Allow Locking of Individual Extension Fields/Settings

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Rotating Custom Audio for Hold and Connecting Calls

    27 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Maji K commented  · 

    Customer would love to see a feature when you place someone on hold and the custom hold music will be random and not restart the same file from the beginning. They had previous systems where the hold music would rotate once placed on hold so it will never be the same intro song.

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