← RingCentral Ideas

Settings and activity

72 results found

  1. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert supported this idea  · 

  2. Assign phone numbers to CCRN in MVP Admin

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Homert supported this idea  · 

  3. auto delete sms daily on a user level

    8 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Homert supported this idea  · 

  4. Feature Request: Super Admin Self-Service Contact Center Routing Change

    18 votes
    2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Homert supported this idea  · 

  5. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  6. Call Monitoring User Log

    5 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  7. Call Queue Custom Rule Templates

    14 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  8. Advance IVR System

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  9. Add another option "Flexible Schedule" on User's Work Schedule and Group.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  10. Enable Archiver Audit Trail Timestamps

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  11. To enable Blocking of Calls to MS Team directly

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  12. Proposal: Enhanced Method for Issuing Temporary Passwords to New Extension Users

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  13. Voice Changer for RingCentral Video Meeting

    2 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  14. Voice Changer for RingCentral Phone/Desktop/Mobile/Web app

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  15. Ability to Manage Number of Line Keys on Locked Devices

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  16. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  17. Feature Request - Automated Custom Rules for Annual Announcements

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Homert shared this idea  · 

  18. Scheduled Changes

    6 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Add ability to change Availability Status for individual and Queue from Desk Phone

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  20. IVR Reporting on options

    23 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
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