Settings and activity

132 results found

1. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 14, 2024

2. Assign phone numbers to CCRN in MVP Admin

   11 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 13, 2024

3. auto delete sms daily on a user level

   9 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 7, 2024

4. Feature Request: Super Admin Self-Service Contact Center Routing Change

   21 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Homert supported this idea  ·  May 6, 2024

5. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  May 2, 2024

6. Call Monitoring User Log

   6 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Apr 23, 2024

7. Call Queue Custom Rule Templates

   21 votes

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   2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Apr 3, 2024

8. Advance IVR System

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Apr 27, 2022

9. Add another option "Flexible Schedule" on User's Work Schedule and Group.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Homert shared this idea  ·  Aug 29, 2022

10. Enable Archiver Audit Trail Timestamps

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Mar 9, 2023

11. To enable Blocking of Calls to MS Team directly

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Jun 12, 2023

12. Proposal: Enhanced Method for Issuing Temporary Passwords to New Extension Users

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Jun 26, 2023

13. Voice Changer for RingCentral Phone/Desktop/Mobile/Web app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Jan 27, 2023

14. Voice Changer for RingCentral Video Meeting

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Jan 27, 2023

15. Ability to Manage Number of Line Keys on Locked Devices

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Jun 21, 2023

16. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Sep 7, 2022

17. Feature Request - Automated Custom Rules for Annual Announcements

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Homert shared this idea  ·  Dec 1, 2023

18. Scheduled Changes

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Add ability to change Availability Status for individual and Queue from Desk Phone

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. IVR Reporting on options

    27 votes

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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