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  1. Ability to block foreign country codes or all incoming international calls

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ken commented  · 

    It's ridiculous that this isn't a feature. It seems like a way for RingCentral to charge you excessively. We receive a lot of international callers as well AND we are still charged even if we DON'T answer the call!

    Ken supported this idea  · 

  2. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Ken commented  · 

    This is to know and differentiate if the notification is really a missed call and not because the user missed while the call and another user received and answered the call.

  3. Disable RC app status of DND for non admin.

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ken commented  · 

    Disable the options for the enabling/disabling of DND and call queues. Example: non-managers accounts should not have the ability to opt out of call queue settings or enable DND when on. Log out if you need to stop receiving calls.