Ability to block foreign country codes or all incoming international calls
Some of our offices receive a large number of spam / scam calls from a wide variety international numbers.We need a way to block specific country codes, or even better, block all international incoming calls (from outside the US).Currently in RingCentral under Blocked Calls, if you enter "+231" in an attempt to block Liberia, save and refresh the page, RingCentral will interpret this as just "231" which is an area code in Michigan.
Robert
shared this idea
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Shoree
commented
Could you please confirm how we can block incoming calls from U.S. phone numbers? Our operations are focused exclusively on the Canadian market, and currently, nearly30% of our inbound calls are spam originating from the U.S. We’re looking to reduce this volume and ensure our lines remain available for legitimate Canadian customers.\n\nThe incoming phone numbers vary constantly, making manual blocking ineffective. We’re looking for a more scalable solution to filter or block these calls efficiently."
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Ken
commented
It's ridiculous that this isn't a feature. It seems like a way for RingCentral to charge you excessively. We receive a lot of international callers as well AND we are still charged even if we DON'T answer the call!