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  1. Adjust how missed calls are categorized for group calls

    469 votes

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    58 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mica commented  · 

    This is to know and differentiate if the notification is really a missed call and not because the user missed while the call and another user received and answered the call.

  2. Disable RC app status of DND for non admin.

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mica commented  · 

    Disable the options for the enabling/disabling of DND and call queues. Example: non-managers accounts should not have the ability to opt out of call queue settings or enable DND when on. Log out if you need to stop receiving calls.