Settings and activity
6 results found
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3 votesKaru supported this idea ·
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6 votes
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17 votes
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18 votes
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11 votes
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53 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This will be implemented in November 2024 as Call Queue Custom Rule Templates!
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Hi !It would amazing to have an option "Apply Template" for customer rules on Call Queues. (I have like 20 locations and I have to set a custom rule in every location one by one). You can find this option on Users with extensions custom rules, but you can't on Call Queues. Thank so you so much for your help!