← RingCentral Ideas

Settings and activity

42 results found

  1. Transferring RingCX call via User Ext. Deskphone

    5 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John supported this idea  · 

  2. Sending audio and video recordings using messages in the RingCentral app

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  3. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  4. Custom Role Creation

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  5. Persistent Login for RingCX Salesforce Agent

    11 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  6. Custom Rule for Internal Transfer

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  7. Set time of day for call log delivery

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  8. Select multiple users in the reports call log

    4 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  9. Adding a Dot to the menu it shows (# , and ;) please add a dot (.)

    2 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  10. Ability to enter a PIN before deleting a voicemail message or A voice prompt saying " Are you sure you want to delete this voicemail mes...

    2 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  11. Company Name to show when the calls are forwarded to third-party numbers

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  12. Wants to have a package or an executable file for RC APP Print to Fax Feature

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  13. user's status will still show even if the "Message Tab" is disabled

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  14. Ability to show the Name when exporting message data export

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  15. Permanently block the Fax ID

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  16. Option to Delete any Team message by admin on the RC mobile app

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  17. Super admin can make them self as an admin of a specific group

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 

  18. Idle behavior shows users offline even though they are available and logged into RC.

    131 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    John commented  · 

    This will help users or admin even though they are on idle the RC app will still show online

    An error occurred while saving the comment
    John commented  · 

    This will help users or admin even though they are on idle the RC app will still show online

  19. Allowing to answer RC app calls with the shortcut key even if its outside the RC app

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    John commented  · 

    Need the Keyboard shortcut Alt-A to answer incoming calls to work even if the RingCentral App is not open or using a different monitor or app. The Keyboard Shortcut Alt-A is only working when the RingCentral App is open and doing something on the app but not working when you click a different app or you go to a different monitor or browser.

  20. Shows the dial pad automatically when adding a call on RingCentral Mobile App

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John shared this idea  · 
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