Settings and activity

42 results found

1. Transferring RingCX call via User Ext. Deskphone

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   Needs More Information  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John supported this idea  ·  May 13, 2025

2. Sending audio and video recordings using messages in the RingCentral app

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   John supported this idea  ·  May 1, 2025

3. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 7, 2025

4. Custom Role Creation

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 2, 2025

5. Persistent Login for RingCX Salesforce Agent

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Mar 18, 2025

6. Custom Rule for Internal Transfer

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Mar 16, 2025

7. Set time of day for call log delivery

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 9, 2024

8. Select multiple users in the reports call log

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 4, 2024

9. Adding a Dot to the menu it shows (# , and ;) please add a dot (.)

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   John supported this idea  ·  Apr 2, 2024

10. Ability to enter a PIN before deleting a voicemail message or A voice prompt saying " Are you sure you want to delete this voicemail mes...

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Jan 19, 2024

11. Company Name to show when the calls are forwarded to third-party numbers

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Mar 3, 2023

12. Wants to have a package or an executable file for RC APP Print to Fax Feature

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Mar 8, 2023

13. user's status will still show even if the "Message Tab" is disabled

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Mar 20, 2023

14. Ability to show the Name when exporting message data export

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Mar 30, 2023

15. Permanently block the Fax ID

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  May 5, 2023

16. Option to Delete any Team message by admin on the RC mobile app

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  May 17, 2023

17. Super admin can make them self as an admin of a specific group

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  May 30, 2023

18. Idle behavior shows users offline even though they are available and logged into RC.

    133 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  Jan 27, 2023  ·  Edit…  ·  Delete…

    This will help users or admin even though they are on idle the RC app will still show online

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    John commented  ·  Jan 27, 2023  ·  Edit…  ·  Delete…

    This will help users or admin even though they are on idle the RC app will still show online

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19. Allowing to answer RC app calls with the shortcut key even if its outside the RC app

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John commented  ·  Aug 17, 2023  ·  Edit…  ·  Delete…

    Need the Keyboard shortcut Alt-A to answer incoming calls to work even if the RingCentral App is not open or using a different monitor or app. The Keyboard Shortcut Alt-A is only working when the RingCentral App is open and doing something on the app but not working when you click a different app or you go to a different monitor or browser.

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20. Shows the dial pad automatically when adding a call on RingCentral Mobile App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John shared this idea  ·  Aug 21, 2023