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Settings and activity

8 results found

  1. Disable notifications RingSense

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingEX  ·  Admin →
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    Jake Fry shared this idea  · 

  2. Call Log Sync from RingCentral Mobile App to Salesforce

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jake Fry commented  · 

    The request is that, when a call is initiated from the mobile app, it auto creates a task with the call details and memorializes this in Salesforce. This would be above and beyond the "offline logging feature" currently offered.

  3. Pulse but for MVP call queues

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jake Fry shared this idea  · 

  4. Inbound SMS queues on MVP (like textel but internal)

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jake Fry shared this idea  · 

  5. Archiver Disconnect Notification

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jake Fry commented  · 

    The request is for a SMS or email notification to alert Super Admin's that Archiver is no longer authenticated or working properly.

  6. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    31 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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  7. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  8. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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