← RingCentral Ideas

Settings and activity

8 results found

  1. Disable notifications RingSense

    3 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Jake Fry shared this idea  · 

  2. Call Log Sync from RingCentral Mobile App to Salesforce

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Jake Fry commented  · 

    The request is that, when a call is initiated from the mobile app, it auto creates a task with the call details and memorializes this in Salesforce. This would be above and beyond the "offline logging feature" currently offered.

  3. Pulse but for MVP call queues

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jake Fry shared this idea  · 

  4. Inbound SMS queues on MVP (like textel but internal)

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jake Fry shared this idea  · 

  5. Archiver Disconnect Notification

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Jake Fry commented  · 

    The request is for a SMS or email notification to alert Super Admin's that Archiver is no longer authenticated or working properly.

  6. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    33 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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  7. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  8. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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