Settings and activity

4 results found

1. Bring back HUD manual rearrangement of user contacts

   2 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please enable the new app layout under Settings - General - New App Layout and you'll be able to rearrange contacts when the HUD is pinned in app or popped out. You can also make the HUD a standalone tab on the app by navigating to Settings - Customize tabs - Phone - deselecting HUD. This will remove HUD from being under the phone tab to its own tab.
   Alisha shared this idea  ·  Feb 20, 2023

2. Out of office auto reply to text messages

   117 votes

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   Planned  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alisha commented  ·  Jan 11, 2024  ·  Edit…  ·  Delete…

   It would be helpful to have an option to set Out of Office text (SMS) replies when users are on vacation or on an extended leave. SMS is used so regularly as a form of communication this seems essential to everyday operations.

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3. Be able to link calendars across multiple platforms

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Sync RC status with Microsoft Office (Teams/Outlook)

   123 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   GA in 2H 2023. 

   
   

   User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US