← RingCentral Ideas

Settings and activity

7 results found

  1. Able to see what RC Application that user are using (Mobile or PC app).

    13 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Bruce shared this idea  · 

  2. Analytics regarding Text Messaging/SMS

    233 votes
    Future Consideration  ·  28 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?

  3. Return to queue at will during wrap-up time

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Allow transferred emails to keep their place in queue

    16 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Stop second incoming calls from continually ringing over the top of an existing call

    27 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Single Pane of Glass for multiple Call Queue Logs

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  7. Dial-By-Extension

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?