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9 results found

  1. call queue missed call push notification on mobile devices

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  2. Dynamic Music Control for Conference Call Participants

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  3. Mass update setting of Cloud PBX portal for all users

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  4. custom role for a user to access a specific site only

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  5. disable the external call from limited extension/common area phone

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  6. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.


    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.


    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US


    An error occurred while saving the comment
    Hiromithu Ishigaki commented  · 

    Regarding data retention for performance reports, we should extend the report generation period from the current 6 months to a minimum of 12 months from the current date to better serve our customers.current article: How long does the Performance Report store data?https://support.ringcentral.com/article-v2/How-long-does-the-Performance-Report-store-data.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  7. conference call for call queue member

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hiromithu Ishigaki shared this idea  · 

  8. Ability to Manage Number of Line Keys on Locked Devices

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. I'd like to be able the schedule conference calls in the future

    45 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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