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← RingCentral Ideas

Settings and activity

4 results found

  1. Adjust how missed calls are categorized for group calls

    475 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  2. Show DND status on Desk phone for colleagues to know.

    60 votes

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    Future Consideration  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Shared SMS were multiple users can receive and send SMS on specific number

    797 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

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    Ring All commented  · 

    Allow inbound text messages to be received and replied to by multiple users that are part of a group tied to the company main number/operator.

  4. regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Ring All commented  · 

    Please bring back the feature that allows all users (not just the operator) to change their SMS Outbound Caller ID to the company main number.