Settings and activity

4 results found

1. Adjust how missed calls are categorized for group calls

   478 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

2. Show DND status on Desk phone for colleagues to know.

   60 votes

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   Future Consideration  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Shared SMS were multiple users can receive and send SMS on specific number

   1,242 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Ring All commented  ·  Feb 23, 2022  ·  Edit…  ·  Delete…

   Allow inbound text messages to be received and replied to by multiple users that are part of a group tied to the company main number/operator.

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4. regular user ext can use numbers in the auto receptionist as outbound caller id number for SMS

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ring All commented  ·  Feb 23, 2022  ·  Edit…  ·  Delete…

   Please bring back the feature that allows all users (not just the operator) to change their SMS Outbound Caller ID to the company main number.

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