Settings and activity
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An error occurred while saving the comment Joedennell commentedPlease add a new feature switch in settings for INCOMING > Enable / disable AUTO ANSWER. (this feature was available on the retired phone app but never on the new RC App / Glip)
Customer needs notifications via email of outgoing sms in the admin portal > user > notifications field, SO FAR WE ONLY HAVE NOTIFICATIONS OF RECEIVED. That would be a big help if they have trail of the oubound sms notifications too.