Settings and activity

30 results found

1. Analytics: Voicemail total minutes

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   Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Feb 7, 2022

2. SELECT MULTIPLE CALL QUEUES IN CUSTOM RULE

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Jun 6, 2022

3. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Jul 5, 2022

4. Adding a timed message to our hold music

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Jul 20, 2022

5. ADD CURRENT ACTIVE CALL LENGHT TIMER IN LIVE REPORTS

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   Joedennell shared this idea  ·  Sep 2, 2022

6. Please include the GRID option for the HUD in the RC APP.

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   Joedennell shared this idea  ·  Sep 20, 2022

7. Include RC APP in the Forwarding to Co-worker in call Handling Section

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Sep 20, 2022

8. Disable Call recording prompts on Internal Call Transfers

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joedennell shared this idea  ·  Oct 3, 2022

9. Include Annotate Feature for Fax from the App

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   Joedennell shared this idea  ·  Oct 6, 2022

10. Add TRANSFER BUTTON ON INCOMING CALLS ON THE DIALLER

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    Joedennell shared this idea  ·  Dec 8, 2022

11. ADD FEATURE IN HUD TO RECORD MONITORED CALL

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    Joedennell shared this idea  ·  Feb 23, 2023

12. ALLOW USERS TO ADD THEMSELVES ON A CALL QUEUE

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joedennell shared this idea  ·  Feb 23, 2023

13. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    8 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joedennell shared this idea  ·  Jul 6, 2022

14. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joedennell shared this idea  ·  Nov 4, 2022

15. PLEASE ADD SMS LOGS ON ADMIN PORTAL AND RC APP

    5 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Joedennell shared this idea  ·  Oct 20, 2021

16. DELETE PORTAL PERSONAL CONTACTS AT ONCE

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joedennell shared this idea  ·  Mar 15, 2023

17. UPLOAD CSV CONTACTS IN ONE GO

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    Joedennell shared this idea  ·  Dec 21, 2022

18. ADD FILTERS FOR CALL SCREENING AND CALL BLOCK

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    Joedennell shared this idea  ·  Jul 21, 2023

19. add edit and delete into video scheduling

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Shared SMS were multiple users can receive and send SMS on specific number

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    142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.