Settings and activity

15 results found

1. RingCentral Video Option to Record Meetings between Cloud and Local Storage

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Mar 22, 2023

2. Add Call Log on Archiver Sync Option

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  May 3, 2023

3. Option to not allowing User on deleting the Voicemail

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jun 22, 2023

4. Synch the contacts with AMS or Agencyzoom with in Ring Central

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jun 22, 2023

5. Option to Disable TCR Voicemail Reminder

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jun 29, 2023

6. Delete Uncompleted Device Order

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jul 5, 2023

7. Ability to Add Call Queue Extension on HUD

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jul 12, 2023

8. Administrator be able to see all users text messages

   59 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS commented  ·  Jul 12, 2023  ·  Edit…  ·  Delete…

   It would be best if the Admin will have ability to access SMS content of all the users

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9. Allow Option to Disable Call Recording on RingCentral for HubSpot

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   CHESTER EDWARDS shared this idea  ·  Jul 13, 2023

10. Send Notification when Text Messages is reaching near the limit of 5000 Messages

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    CHESTER EDWARDS shared this idea  ·  Jul 14, 2023

11. Automatically add new RingCentral numbers to TCR Campaign

    24 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    CHESTER EDWARDS commented  ·  Jul 18, 2023  ·  Edit…  ·  Delete…

    Please link the newly added phone numbers automatically to TCR. Of if there is an option to link and unlink automatically.

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12. Include Dial by Name Directory to the Analytics Reports

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    CHESTER EDWARDS shared this idea  ·  Jul 19, 2023

13. Retrieve Call Recording

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    CHESTER EDWARDS shared this idea  ·  Jun 23, 2023

14. Analytics regarding Text Messaging/SMS

    259 votes

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    35 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

    SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

15. Increase SMS Allocation

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    CHESTER EDWARDS commented  ·  May 4, 2023  ·  Edit…  ·  Delete…

    Requesting for Unlimited SMS

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