← RingCentral Ideas

Settings and activity

52 results found

  1. Block 5 Digit Number or not Full Phone number

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. To be able to reply on SMS from short digit numbers or 646000 number

    15 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Allow replies to automated text messages.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Call forwarding options when using the Apps (Via Presence or Call Handling and Forwarding)

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    573 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Have Customer Service Record (CSR) available on the Service Web

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Add Paging Groups in RC App

    14 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  8. Add auto answer in the Ring Central unified app

    16 votes
    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Check Voicemail on Multiple Extensions Without Having to Logout of App and Back In

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Allow users to limit the numbers of times the IVR repeats before using call handling.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Caller ID name should be visible for Toll Free

    136 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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