Have Customer Service Record (CSR) available on the Service Web
Availability of Customer Service Record (CSR) information in our web portal to prevent mismatching info that would cause port-out delays.
11
votes
Maria
shared this idea
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Andrew
commented
Other providers expect this as a cohesive form. Even your own page describing a CSR clearly explains the form that we simply cannot generate using the portal or even by contacting support. https://support.ringcentral.com/article-v2/Submitting-your-Porting-order.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=acronyms
If all of the information is available in the portal and is "simple" for the customer to put together, then it should be "simple" for RingCentral to provide a combined form.