Settings and activity
9 results found
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4 votes
ZZZ - Ken Do Not Touch User
shared this idea
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8 votes
An error occurred while saving the comment -
21 votes
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375 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… -
2 votes
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5 votes
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13 votes
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13 votes
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27 votes
It would be extremely useful to myself, our Telecom department, and I believe most RC Admins if there was a private, admins-only Notes tab in a user’s profile in the Admin Portal.This would allow us to document notes regarding the circumstances of the account, special considerations required for future changes, etc.It would also be useful for marking a user’s status in a way that is invisible to the rest of the organization; we have many thousands of MVP user accounts, and frequently we need to freeze one or more for Legal Hold, and currently that requires us all just “knowing“ which accounts are Terminated, or Legal Hold, or On Leave, etc. The best workaround currently is to append that data to the user’s last name field, but that’s super ugly and very public.