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  1. 20 votes

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    Eric commented  · 

    We add contacts to the app but aren't able to access them with the physical desk phone. You can only access the Company Directory which only consists of RCO users.

  2. 154 votes

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  3. 7 votes

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  4. 137 votes

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    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!