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Settings and activity

6 results found

  1. Call Queue Membership Based on Day (Rules)

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ivan shared this idea  · 

  2. IVR Invalid Key Press

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ivan shared this idea  · 

  3. Analytics - IVR key presses as a KPI option

    34 votes
    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    53 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  6. Call Pickup group

    4 votes
    Implemented  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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