Settings and activity

4 results found

1. Remove missed call from queue members if answered

   206 votes

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   25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this feature here.

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   Danielle commented  ·  Feb 14, 2024  ·  Edit…  ·  Delete…

   It is beneficial to know what call was actually missed or answered so as a company we know who we need to get back to.

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2. Adjust how missed calls are categorized for group calls

   473 votes

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   60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

3. The ability to check a box to block all "Suspected Robo Calls"

   7 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   147 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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