Settings and activity
7 results found
-
37 votes
Cyrille Gourdin supported this idea ·
-
15 votes
Cyrille Gourdin supported this idea ·
-
18 votes
Cyrille Gourdin supported this idea ·
-
31 votes
Cyrille Gourdin supported this idea ·
-
23 votes
Cyrille Gourdin supported this idea ·
-
105 votes
An error occurred while saving the comment Cyrille Gourdin supported this idea ·
-
14 votes
This feature was available in Engage Digital for supervisor, so it seems to be a requirement to have the same level of functionalities in RCX. Supervision without the possibility to change in real time agent status is useless, need to move forward on this improvement.