← RingCentral Ideas

Settings and activity

5 results found

  1. Allow Custom Wallpaper on Cisco phones

    22 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jimmy commented  · 

    I agree. I can manually add wallpaper, but it disappears when the phone syncs. Very frustrating.

    Jimmy supported this idea  · 

  2. Dashboard for calls in queue

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jimmy supported this idea  · 

  3. See Pending Callers in Queue

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jimmy supported this idea  · 

  4. Shared SMS were multiple users can receive and send SMS on specific number

    724 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  5. Background Wallpaper, Branding of our Cisco Phones

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jimmy supported this idea  ·