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Settings and activity

4 results found

  1. Share SMS Template across all users in the account

    42 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  2. run user status report

    51 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Kari commented  · 

    Data is critical for us to understand time that each team members spends logged into different queues.

    Kari supported this idea  · 

  3. Adjust how missed calls are categorized for group calls

    482 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Ability to download full life cycle of a call

    20 votes

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    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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