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Settings and activity

3 results found

  1. run user status report

    32 votes

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    Under Review  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Kari commented  · 

    Data is critical for us to understand time that each team members spends logged into different queues.

    Kari supported this idea  · 

  2. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  3. Ability to download full life cycle of a call

    19 votes

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    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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