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Settings and activity

8 results found

  1. Exporting detailed call logs

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Customer Service supported this idea  · 

  2. IVR Menu option If caller enters no action after the prompt played 3 times

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Customer Service commented  · 

    This should be configurable how many times it repeats before following the selection.

    Customer Service supported this idea  · 

  3. Disabled Zero dialing on specific extensions, Message only Extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Customer Service shared this idea  · 

  4. Analytics regarding Text Messaging/SMS

    253 votes

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    Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Customer Service commented  · 

    I'll add to the voices who are asking for SMS to be added to Analytics reports, such as Adoption and Usage.
    We have Message, Video and Phone.
    Please add SMS.

    Customer Service supported this idea  · 

  5. Add SMS metrics to analytics reports

    23 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Customer Service supported this idea  · 

  6. Analytics regarding Text Messaging/SMS

    36 votes

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    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  7. Increasing Paging Only group to more than 25 devices

    98 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Call Transfer issues on a ring central land line phone. Example: When an incoming call is fielded by the receptionist, the caller then t...

    68 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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