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8 results found

  1. Exporting detailed call logs

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Scott supported this idea  · 

  2. IVR Menu option If caller enters no action after the prompt played 3 times

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Scott commented  · 

    This should be configurable how many times it repeats before following the selection.

    Scott supported this idea  · 

  3. Disabled Zero dialing on specific extensions, Message only Extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Scott shared this idea  · 

  4. Analytics regarding Text Messaging/SMS

    250 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Scott commented  · 

    I'll add to the voices who are asking for SMS to be added to Analytics reports, such as Adoption and Usage.
    We have Message, Video and Phone.
    Please add SMS.

    Scott supported this idea  · 

  5. Add SMS metrics to analytics reports

    23 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Scott supported this idea  · 

  6. Analytics regarding Text Messaging/SMS

    35 votes

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    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Scott supported this idea  · 

  7. Increasing Paging Only group to more than 25 devices

    97 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Call Transfer issues on a ring central land line phone. Example: When an incoming call is fielded by the receptionist, the caller then t...

    68 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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