← RingCentral Ideas

Settings and activity

6 results found

  1. Number Storage

    19 votes
    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Daniel commented  · 

    this would be very useful

    Daniel supported this idea  · 

  2. Log Customization to support number and Date/Time custom fields type

    21 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel commented  · 

    Much needed for accurate analytics! We depend on structured data in Salesforce, and not being able to log Date/Time or numerical values properly hinders our reporting capabilities.

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    Daniel commented  · 

    More flexibility in call logging is needed! Right now, we’re limited to text-based workarounds. Having Date/Time and Number fields would make logging more structured and meaningful.

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    Daniel commented  · 

    Would love to see this implemented! Our reporting in Salesforce is affected by the lack of Number and Date/Time support. This would help improve data integrity and efficiency.

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    Daniel commented  · 

    This enhancement would be a game-changer! Our Salesforce integration relies heavily on accurate timestamps and numeric data for reporting. Adding support for Date/Time and Number fields would significantly improve our workflow.

  3. Call waiting options

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Call Waiting options to redirect when turned off

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. different export file formats for the same report gives different data - what shouldn't be

    14 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  6. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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