Log Customization to support number and Date/Time custom fields type
When you access the Cloud Phone Settings on from Salesforce (https://login.salesforce.com/apex/rcsfl__adminUI), under the section Log Customization.* The field types supported in call log are Date, Picklist, Text and Text Area.It would be great if it also support Date/Time or Number field type
Regina
shared this idea
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Roman
commented
A small change with a big impact! It seems like a logical next step to enhance logging capabilities. Date/Time and Number fields would make data more usable in reports and automation.
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Philipp
commented
A no-brainer for better call tracking! Call duration, follow-up times, and numerical identifiers are crucial for our workflow. Supporting these field types would bring significant benefits.
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Nikolai
commented
Fully support this request! Our team tracks call durations and timestamps extensively, and the lack of Date/Time support in call logs has been a limitation. Please consider adding this feature!
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Holger
commented
That would really be like a milestone in improving the reporting.
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Daniel
commented
Much needed for accurate analytics! We depend on structured data in Salesforce, and not being able to log Date/Time or numerical values properly hinders our reporting capabilities.
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Daniel
commented
More flexibility in call logging is needed! Right now, we’re limited to text-based workarounds. Having Date/Time and Number fields would make logging more structured and meaningful.
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Daniel
commented
Would love to see this implemented! Our reporting in Salesforce is affected by the lack of Number and Date/Time support. This would help improve data integrity and efficiency.
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Daniel
commented
This enhancement would be a game-changer! Our Salesforce integration relies heavily on accurate timestamps and numeric data for reporting. Adding support for Date/Time and Number fields would significantly improve our workflow.
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Johanna
commented
A much-needed improvement! Having Number and Date/Time field support would help streamline our call logging process, reducing manual corrections and data inconsistencies.
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Jens
commented
Would love to see this implemented! Our reporting in Salesforce is affected by the lack of Number and Date/Time support. This would help improve data integrity and efficiency.
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Luca
commented
Many of our automated Salesforce workflows rely on Date/Time and Number fields. Without support for them in call logs, we’re forced to use unnecessary workarounds.
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Michael
commented
The support of date/time or number field would really help our oganization. I'm suppriesed it's not supported and that the idea hasn't ben picked up yet.