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← RingCentral Ideas

Settings and activity

30 results found

  1. Filter for Supervisors and Agents

    15 votes

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    New  ·  1 comment  ·  RingCX » Admin experience  ·  Admin →
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    Richard supported this idea  · 

  2. Remember Agent Selected Voice and Digital Queues at Next Login Checkbox

    21 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Richard supported this idea  · 

  3. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    114 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Richard supported this idea  · 

  4. Auto answer management options separately for inbound and outbound calling

    52 votes

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    Future Consideration  ·  6 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Richard supported this idea  · 

  5. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    24 votes

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    Under Review  ·  5 comments  ·  RingCX » Other  ·  Admin →
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    Richard commented  · 

    Sounds like we are missing basic telephony functionality

    Richard supported this idea  · 

  6. Delay in the event after "Single Play Audio"

    18 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Richard supported this idea  · 

  7. Call Queue Wait Settings - max callers in queue

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  8. Call Queue Wait Settings - wait time

    47 votes

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    New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  9. Percent calculation with filters - Business Analytics

    23 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Richard supported this idea  · 

  10. Composability - Fax

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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