← RingCentral Ideas

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28 results found

  1. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    104 votes
    Planned  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  2. Auto answer management options separately for inbound and outbound calling

    42 votes
    Future Consideration  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  3. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Richard commented  · 

    Sounds like we are missing basic telephony functionality

    Richard supported this idea  · 

  4. Delay in the event after "Single Play Audio"

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  5. Call Queue Wait Settings - max callers in queue

    21 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  6. Call Queue Wait Settings - wait time

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  7. Percent calculation with filters - Business Analytics

    22 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Richard supported this idea  · 

  8. Composability - Fax

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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