← RingCentral Ideas

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19 results found

  1. Click-To-Dial Key Pad For Chrome Extension

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth supported this idea  · 

  2. IVR Keypress "Transfer to voicemail of" Function

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth supported this idea  · 

  3. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    75 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kenneth supported this idea  · 

  4. Use the MVP Number as the caller ID.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  5. Option to Add a Greeting

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth supported this idea  · 

  6. Zero dialing Custom Rule

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth supported this idea  · 

  7. Extend Co-Recipents RCApp functionality to fax

    23 votes
    1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    Kenneth supported this idea  · 

  8. The user is being forwarded to the IVR when call waiting is disabled.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kenneth shared this idea  · 

  9. IVR Keypress Selection in "Action"

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  10. Feature to track if the user presses *9 to stop the recording.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth supported this idea  · 

  11. Call Waiting "Disabled" Function

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  12. Audit Trail Enhancements

    206 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Kenneth supported this idea  · 

  13. IVR Navigation Setup After a Number is Pressed.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  14. Prompt for Active Extension

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  15. Deskphone Forwarding Call Queue Setup

    1 vote
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kenneth shared this idea  · 

  16. Park Call to Direct Extension

    2 votes
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Kenneth shared this idea  · 

  17. Guest with a Role

    2 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kenneth shared this idea  · 

  18. Update Cisco 191 ATA Setup

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kenneth commented  · 

    We need the system to have a working setup to get the Cisco 191 ATA working and have it added to the system so we can add and use it as a replacement.

  19. Analytics report for specific user extension total handling time right after receiving the phone call and placing the call on hold

    1 vote
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kenneth shared this idea  ·