Settings and activity

4 results found

1. Hide caller's phone number for call queue calls

   4 votes

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   3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Roxanne Gomez commented  ·  May 16, 2024  ·  Edit…  ·  Delete…

   Due to privacy policies, we cannot have the caller's information such as the phone number and location show. Regardless of what you select in the Display settings of the call queue, the caller's phone number still shows beneath the call information selected. Please see the screenshot attached.

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   Roxanne Gomez shared this idea  ·  May 16, 2024

2. Option to disable the beep before a page

   25 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Roxanne Gomez supported this idea  ·  Apr 25, 2024

3. Share SMS Template across all users in the account

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Roxanne Gomez shared this idea  ·  Apr 2, 2024

4. Capability to answer multiple incoming call queue calls at the same time.

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Roxanne Gomez supported this idea  ·  Mar 4, 2024