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← RingCentral Ideas

Settings and activity

6 results found

  1. Option to Click and Continue on Hold

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Roxanne shared this idea  · 

  2. security scan

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Roxanne shared this idea  · 

  3. Hide caller's phone number for call queue calls

    5 votes

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    3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Roxanne commented  · 

    Due to privacy policies, we cannot have the caller's information such as the phone number and location show. Regardless of what you select in the Display settings of the call queue, the caller's phone number still shows beneath the call information selected. Please see the screenshot attached.

    Roxanne shared this idea  · 

  4. Option to disable the beep before a page

    25 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Roxanne supported this idea  · 

  5. Share SMS Template across all users in the account

    27 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Roxanne shared this idea  · 

  6. Ability to answer more than 1 call from a call queue.

    38 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Roxanne supported this idea  ·