Settings and activity

5 results found

1. Site specific directory, Hide the company directory from specific users only

   29 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Neil supported this idea  ·  Nov 21, 2024

2. IVR Wait

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   10 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Neil supported this idea  ·  Nov 7, 2024

3. Delay in the event after "Single Play Audio"

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   16 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Neil supported this idea  ·  Sep 10, 2024

4. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

   43 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Neil supported this idea  ·  Jul 16, 2024

5. Change agent state through Max Supervisor

   107 votes

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   Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Neil commented  ·  May 23, 2024  ·  Edit…  ·  Delete…

   A must for supervisors

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   Neil supported this idea  ·  May 23, 2024