← RingCentral Ideas

Settings and activity

7 results found

  1. Ability for Any Admin to Modify, Disable, or Delete RCX Historical Report Schedule Regardless of Ownership

    16 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Neil supported this idea  · 

  2. call offers for the longest wait time

    135 votes
    New  ·  8 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Neil supported this idea  · 

  3. Site specific directory, Hide the company directory from specific users only

    54 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Neil supported this idea  · 

  4. IVR Wait

    20 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Neil supported this idea  · 

  5. Delay in the event after "Single Play Audio"

    17 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Neil supported this idea  · 

  6. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    52 votes
    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Neil supported this idea  · 

  7. Change agent state through Max Supervisor

    107 votes
    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    An error occurred while saving the comment
    Neil commented  · 

    A must for supervisors

    Neil supported this idea  ·