← RingCentral Ideas

Settings and activity

7 results found

  1. Ability for Any Admin to Modify, Disable, or Delete RCX Historical Report Schedule Regardless of Ownership

    19 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Neil supported this idea  · 

  2. call offers for the longest wait time

    166 votes
    New  ·  12 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Neil supported this idea  · 

  3. Site specific directory, Hide the company directory from specific users only

    86 votes
    5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Neil supported this idea  · 

  4. IVR Wait

    22 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Neil supported this idea  · 

  5. Delay in the event after "Single Play Audio"

    18 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Neil supported this idea  · 

  6. MS TEAMS - automatically hold MS teams calls when answering an RC call and vice-versa

    53 votes
    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    Neil supported this idea  · 

  7. Change agent state through Max Supervisor

    109 votes
    Planned  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Neil commented  · 

    A must for supervisors

    Neil supported this idea  ·