Settings and activity

2 results found

1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!

   Spare3 VM only supported this idea  ·  Jun 3, 2024

2. RingCentral app not to overwrite presence set through admin portal

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   1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Spare3 VM only commented  ·  Apr 25, 2024  ·  Edit…  ·  Delete…

   Anytime you change your HUD, it rearranges all your programmed key assignments on your physical phone (such as Park Locations) to where they don't even show up anymore to use. This should be listed as a bug fix and not a feature request.

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   Spare3 VM only supported this idea  ·  Apr 25, 2024